Food Handler Certificate – Retail

Avg. Completion Time: 1.5 Hours

Course Outline

Course Name: Food Handler Certificate - Retail

Food-borne illnesses pose a significant risk to public health, particularly in retail and hospitality settings. Inadequate food safety practices can lead to widespread sickness, affecting customers, coworkers, and vulnerable community members.

Without proper training, food handlers may unknowingly contribute to the spread of harmful pathogens. This not only jeopardizes the health of consumers but also puts businesses at risk of legal consequences and reputational damage. Moreover, certain populations are especially susceptible to severe complications from food poisoning, making the stakes even higher.

This Short Course provides the essential training for Food Handlers in the Retail & Hospitality sector required by Australian Government legislation.

This Short Course focuses on:

Importance of food safety and hygiene
Who is responsible for food safety?
Reporting of staff illness
Cleaning and sanitising of food premises and equipment
Cleaning procedures and records
Environmental cleaning
Food controls and safety
Causes and prevention of food contamination
Following workplace policies and procedures
Managing temperature controls
Thawing, cooling, reheating and hot holding food
Safe storage of food
Egg Safety
Transporting Food -Delivery Services
Serving Food
Personal hygiene and grooming
Avoiding injury in the kitchen
Allergies and Anaphylaxis
Managing Customer Allergies
Summary of key food safety areas

This short course contains a mixture of short videos and quizzes and will take around 2 hours to complete. Upon completion you will receive a certificate for your records.

There are no entry requirements for this course.

Access to a computer
Reliable internet connection.

$49.95

Discounts from 10% available on orders of 10+ Click Here To Learn More.

Why Study With Us?

Seamlessly Shift Between Devices:
Computer, Tablet, Mobile

With online delivery through our easy to use E-Learning system you can dive into your coursework at your convenience, making it easier than ever to pursue your goals on your own terms. Whether on your phone during your morning commute, sitting at your workplace computer, or with cosying up with your tablet in the evening.

Training You Can Trust

At FoodSafetyCertificates.com.au (Powered by EPEC Education RTO 45113), we’re dedicated to providing Online food safety training that meets the highest industry standards. Our mission is to equip food handlers and supervisors with the knowledge and skills necessary to ensure safe food practices across Australia. As a brand of EPEC Education, a Registered Training Organisation (RTO) approved by the Australian Skills Quality Authority (ASQA), we deliver accredited training that adheres to rigorous national standards. This means the qualifications you earn through our platform are recognised and respected nationwide.

We’ve Cut the Complexity on our Courses.

Simple to Use. Fully Supported. Self-Paced Online Learning.

Study
Anywhere
Anytime

Streamlined for busy food service workers like you to learn at your own pace, anytime, anywhere on laptop, mobile or tablet.

Fast
24-Hour
Marking

No long delays. Complete your assessment and receive marking within 24 hours of submission.*

Unlimited
Assessment
Attempts

Don't fear failure. Submit your multiple-choice, and short answer questions as often as needed during your course access period.

Unlimited
Student
Support

Your success is our priority and our dedicated team are available via Live Chat, email, Student Hub, or phone to support you every step of the way.

jessica J.

EPEC offers a supportive, thorough and professional service that is superior to other education and assessment organisations. I only wish I found them earlier and not wasted my time and money with others. Highly recommend this team!

Working with Deb Kearney from EPEC Education was an exceptional experience and truly helped me get started with confidence in my RPL journey. From the very beginning, Deb was incredibly supportive, understanding, and professional. I was quite nervous at first, but her calm and friendly approach immediately put me at ease and helped me feel more confident in sharing my knowledge and experience.

She guided the entire competency conversation with clarity and patience, asking relevant and practical questions that made it easy to connect my real-life experience to the assessment. Her ability to listen, encourage, and provide reassurance made a big difference, and I felt genuinely supported throughout the process.

Deb’s approach not only made the experience smooth and stress-free but also helped me recognise the value of my own skills and knowledge in the childcare field. I am truly grateful for her guidance and support in helping me take this important step. I would highly recommend Deb to anyone going through the RPL process, as she genuinely cares about student success and makes the journey both comfortable and confidence-building.

Melissa T.

I’m so grateful to Debbie and the team at EPEC Education for their incredible support throughout my journey. I recently completed my RPL competency conversation for my Diploma of Outside School Hours Care, and the whole process was made so much easier thanks to their guidance, encouragement, and professionalism.

Debbie was especially supportive, making me feel confident and comfortable while sharing my experience. I highly recommend EPEC Education to anyone looking to further their qualifications in OSHC!!

Gilda S.

wonderful , high quality and comrehensive training !

Neeraj C.

The presentation was well delivered with very good contents and informative for educators and parents in this digital era. It is an eye opener for those who take technology as main source of teaching.

jodie G.

EPEC Education was suggested to me and I'm so incredibly glad I chose this RTO to complete my Child Protection.
From the first phone call I was given so much support and understanding as an older woman who has extreme anxiety with all things associated to online learning.
I was linked up with the wonderful Deb who guided me step by step through each module, showing patience, understanding and reassurance. She gave me the time I needed and the confidence I needed to successfully complete the course.
I can't recommend EPEC Education highly enough.

Tom B.

EPEC Education has proven to be an exceptional RTO that has fabulous support from their trainers. MJ is very attentive and ready to help you in the chat box online at any time, whilst Debbie who is the Student Support Officer was so helpful in assisting with challenging questions and completing units. Nothing was too big or small for Debbie to help with. She was friendly, kind and supportive. Her motivation to help others really is inspiring and makes you want to keep going at the task ahead. Thank you EPEC Education for being the most ideal RTO for studying online.

Response from the owner:Thank youTamika for your kind review. We are pleased you have enjoyed your experience studying with us. The EPEC Team.

Ceilidh B.

Yesterday I was in a time crunch to complete a certificate for a new job role and had a little trouble with receiving the correct information for the study. Debbie took the time to chat to me over the phone about the learning content and explained everything clearly, easily and respectfully! She was kind, patient and understanding, helping me to better understand what I needed to do for a successful completion of the tasks.
I felt clearly understood, respected and calm (as I was quite panicked when I called her) by the end of the call.

Thank you again for your help Debbie!

Highly recommend. The most thorough, up-to-date, and informed on child protection.

Shaimin K.

I completed the Child Protection Refresher course and would highly recommend it to other educators. The course allows you to work at your own pace, and its structure is well-organized.

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Emily K.

I enjoy EPEC webinars

Debbie P.

I found this training to be very clear and packed full of content. It was informative, gave great oversight of the issues presenting, and strategies to navigate thru and mitigate risks. Was definitely worth doing. Thank you

Jack D.

Vera N.

Elyse R.

MJ and Chloe are exceptional! I have been using EPEC for my services for many years. Super easy to enrol, navigate and sign up a number of educators at once. If you have issues, EPEC will no doubt assist you.

cc2267 S.

Jane V.

As always another great webinar session...
Strategies for Fostering Positive Relationships with Parents and Caregivers.

Thank you

Response from the owner:Dear Jane, thank you so much for attending our Webinar and taking the time to let us know you enjoyed it. We love assisting our committed educators with their PD training. Best wishes, Mary Anne Hall, CEO, EPEC

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Amar E.

I had an amazing experience with BCL Landscape! Their team is professional, skilled, and truly passionate about their work. They transformed my outdoor space beautifully, exceeding my expectations with their attention to detail and creativity. The customer service was excellent, and they were always responsive and easy to work with. I highly recommend BCL Landscape to anyone looking for high-quality landscaping services!

Susanne B.

I found the course easy to understand and follow. The marker left comments that were very helpful. I would definitely recommend EPEC as a learning Institution

Tami M.

Very happy with the service EPEC! Always providing attentive and professional customer service and MJ is amazing!!!! will keep coming for our training thats for sure!

grasella S.

Debbie was so helpful and really explained for everything.

Thank you

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Li X.

Sharah A.

I can't say enough of EPEC Education I have learnt alot and gained immense knowledge in my early childhood education field by attending the trainings,Webinars and updating information about changes in early childhood education programs and learning. I will continue to follow their workshops, training programs in future too

Thankyou

EPEC Education provided exceptional support in getting me started with my course. From the beginning, their team was incredibly helpful, guiding me through the process with professionalism and care. The online learning platform was user-friendly and intuitive, making it easy to navigate and stay on track with my studies. The course content was thoughtfully designed and highly relevant to my chosen industry—Childcare. Each module was engaging, practical, and directly applicable to the skills and knowledge needed for success in this field. I felt confident that I was gaining valuable insights that would enhance my career. I would wholeheartedly recommend EPEC Education to anyone considering further study, whether you’re embarking on your first course or seeking to upgrade your qualifications. Their dedication to student success and commitment to quality education truly sets them apart.

Response from the owner:Thank you Debbie for your 5 Star Review. We appreciate the positive feedback. The EPEC Team.