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From December 8, 2024, most children's services are required to ensure that food handlers have appropriate food safety training and to appoint a certified Food Safety Supervisor.

SECTOR requirements:

Childcare, OSHC, Health & Community Training Requirements

In hospitals, aged care facilities, childcare centres, outside school hours care and  community kitchens, food safety is essential not only for compliance but for protecting the vulnerable populations they serve from foodborne illnesses.

All employees who handle, store, or come into contact with food or food-related surfaces in health and community service settings must receive adequate food safety training. This also includes cleaning equipment and utensils where food is prepared or served.

Below are the key training requirements under Food Code Standard 3.2.2A for food businesses in the Health & Community sector:

  • Food Safety Supervisor (FSS): All category 1 and 2 health and community service food businesses, must appoint at least one trained Food Safety Supervisor. The FSS is critical in ensuring food safety compliance, particularly when managing high-risk foods for vulnerable populations like the elderly, children, or immunocompromised individuals.


  • Food Handlers: All employees responsible for preparing, storing, or serving food—such as kitchen staff and care workers—must complete food safety training or possess the necessary skills and knowledge to handle high-risk foods safely.

 

Given the heightened risk in the health and community sector, training all staff involved in food handling is strongly advised including:

    • New Employees: Ensuring food safety training as part of the induction process for new staff is essential to prevent contamination risks from day one.


    • Temporary or Volunteer Workers: Health and community services often rely on short-term or volunteer staff. It is vital that all individuals working with food are trained to maintain consistency and safety.


    • Supervisors and Managers: Those overseeing food handling processes must also undergo food safety training to ensure they can manage food safety risks effectively.


    • Support Staff (e.g., Cleaners, Care Aides): Employees who may not handle food directly but work in areas where food is stored, prepared, or served—such as cleaners or aides—should receive food safety training to avoid cross-contamination risks, especially in environments with vulnerable populations.



Every health and community food business must designate a Food Safety Supervisor (FSS) who is available during operating hours.

This individual plays a key role in managing food safety risks, especially when catering to vulnerable groups.

The FSS must meet the following requirements:

  • Recognised Training: The FSS must complete the relevant health and community sector Units of Competency for their State through a Nationally Recognised Training Organisation (RTO).

  • Current Certification: The FSS must hold a certification that has been issued within the last five years to ensure up-to-date compliance with food safety regulations.

  • NSW-Specific Requirements:
    • In New South Wales, FSS training must be completed through an NSW Food Authority-approved provider.
    • FSSs in NSW are also required to hold a separate NSW Food Authority Certificate in addition to their Statement of Attainment.


Our Food Safety Supervisor Training meets all these compliance standards and is fully recognised by the NSW Food Authority.

Under Food Code Standard 3.2.2A, all food handlers must either:

  • Complete a basic food handler course training course, or
  • Demonstrate equivalent skills and knowledge in food safety and hygiene.
 

Food handler training should cover critical areas such as:

  • Safe food handling
  • Preventing food contamination
  • Cleaning and sanitising practices
  • Personal hygiene

 

Food Safety Supervisors

The nationally recognised units for the health and community sector for all States (excluding NSW and NT) include:

  • HLTFSE001 – Follow Basic Food Safety Practices
  • HLTFSE005 – Apply and Monitor Food Safety Requirements
  • HLTFSE007 – Oversee the Day-to-Day Implementation of Food Safety in the Workplace

 

NSW and the NT only recognises following units from the retail and hospitality sector.

Retail:

  • SIRRFSA001 – Handle Food Safely in a Retail Environment


Hospitality

  • SITXFSA005 – Use hygienic practices for food safety
  • SITXFSA006 – Participate in safe food handling practices


Food Handlers
A Unit of Competency is not mandatory. Instead, staff should meet the specific requirements outlined in the Food Handler training requirements.

Food Safety Supervisor Training:

    • Expires 5 years from the issue date.

    • NSW: Recertification required with an approved NSW Food Authority provider.

    • Other States: Renewal by retaking the course.

Food Handler Training:

  • Food Handler training does not expire.
  • It is recommended to refresh every 1-2 years or after an incident.

FOOD HANDLER

Engaging Video Presentation with Subtitles & Multi-Choice Questions

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All States

Food Handler Certificate - Care Sector

$49.95

Per enrolment

FOOD SAFETY SUPERVISOR

Please select the State where you intend to work

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NSW

SIRRFSA001

Handle Food Safely in a Retail Environment

$134

Per enrolment

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All Other States

CLUSTER:

HLTFSE001, HLTFSE005 and HLTFSE007

$99

Per enrolment

Why Study With Us?

Bonus Customer Service Course Included Free!

Promoting Customer Service in the Hospitality Industry: Strategies to Create a Positive Dining Experience

This bonus course course provides valuable training in how to create a positive customer experience in a food service workplace and includes a certificate for your portfolio. You will learn:

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EPEC Education has proven to be an exceptional RTO that has fabulous support from their trainers. MJ is very attentive and ready to help you in the chat box online at any time, whilst Debbie who is the Student Support Officer was so helpful in assisting with challenging questions and completing units. Nothing was too big or small for Debbie to help with. She was friendly, kind and supportive. Her motivation to help others really is inspiring and makes you want to keep going at the task ahead. Thank you EPEC Education for being the most ideal RTO for studying online.
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Yesterday I was in a time crunch to complete a certificate for a new job role and had a little trouble with receiving the correct information for the study. Debbie took the time to chat to me over the phone about the learning content and explained everything clearly, easily and respectfully! She was kind, patient and understanding, helping me to better understand what I needed to do for a successful completion of the tasks.
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Highly recommend. The most thorough, up-to-date, and informed on child protection.
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I found this training to be very clear and packed full of content. It was informative, gave great oversight of the issues presenting, and strategies to navigate thru and mitigate risks. Was definitely worth doing. Thank you
MJ and Chloe are exceptional! I have been using EPEC for my services for many years. Super easy to enrol, navigate and sign up a number of educators at once. If you have issues, EPEC will no doubt assist you.
As always another great webinar session...
Strategies for Fostering Positive Relationships with Parents and Caregivers.

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EPEC Education provided exceptional support in getting me started with my course. From the beginning, their team was incredibly helpful, guiding me through the process with professionalism and care. The online learning platform was user-friendly and intuitive, making it easy to navigate and stay on track with my studies. The course content was thoughtfully designed and highly relevant to my chosen industry—Childcare. Each module was engaging, practical, and directly applicable to the skills and knowledge needed for success in this field. I felt confident that I was gaining valuable insights that would enhance my career. I would wholeheartedly recommend EPEC Education to anyone considering further study, whether you’re embarking on your first course or seeking to upgrade your qualifications. Their dedication to student success and commitment to quality education truly sets them apart.
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I would like to see more reference to family Day care settings, as being a sole educator, procedures are often a quite different.
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I didn’t actually attend this and I never received the replay.
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