From December 8, 2024, most children's services are required to ensure that food handlers have appropriate food safety training and to appoint a certified Food Safety Supervisor.
SECTOR requirements:
Childcare, OSHC, Health & Community Training Requirements
In hospitals, aged care facilities, childcare centres, outside school hours care and community kitchens, food safety is essential not only for compliance but for protecting the vulnerable populations they serve from foodborne illnesses.
Who Requires Training
All employees who handle, store, or come into contact with food or food-related surfaces in health and community service settings must receive adequate food safety training. This also includes cleaning equipment and utensils where food is prepared or served.
Below are the key training requirements under Food Code Standard 3.2.2A for food businesses in the Health & Community sector:
- Food Safety Supervisor (FSS): All category 1 and 2 health and community service food businesses, must appoint at least one trained Food Safety Supervisor. The FSS is critical in ensuring food safety compliance, particularly when managing high-risk foods for vulnerable populations like the elderly, children, or immunocompromised individuals.
- Food Handlers: All employees responsible for preparing, storing, or serving food—such as kitchen staff and care workers—must complete food safety training or possess the necessary skills and knowledge to handle high-risk foods safely.
Given the heightened risk in the health and community sector, training all staff involved in food handling is strongly advised including:
- New Employees: Ensuring food safety training as part of the induction process for new staff is essential to prevent contamination risks from day one.
- Temporary or Volunteer Workers: Health and community services often rely on short-term or volunteer staff. It is vital that all individuals working with food are trained to maintain consistency and safety.
- Supervisors and Managers: Those overseeing food handling processes must also undergo food safety training to ensure they can manage food safety risks effectively.
- Support Staff (e.g., Cleaners, Care Aides): Employees who may not handle food directly but work in areas where food is stored, prepared, or served—such as cleaners or aides—should receive food safety training to avoid cross-contamination risks, especially in environments with vulnerable populations.
- New Employees: Ensuring food safety training as part of the induction process for new staff is essential to prevent contamination risks from day one.
Food Safety Supervisor Training Requirements
Every health and community food business must designate a Food Safety Supervisor (FSS) who is available during operating hours.
This individual plays a key role in managing food safety risks, especially when catering to vulnerable groups.
The FSS must meet the following requirements:
- Recognised Training: The FSS must complete the relevant health and community sector Units of Competency for their State through a Nationally Recognised Training Organisation (RTO).
- Current Certification: The FSS must hold a certification that has been issued within the last five years to ensure up-to-date compliance with food safety regulations.
- NSW-Specific Requirements:
- In New South Wales, FSS training must be completed through an NSW Food Authority-approved provider.
- FSSs in NSW are also required to hold a separate NSW Food Authority Certificate in addition to their Statement of Attainment.
Our Food Safety Supervisor Training meets all these compliance standards and is fully recognised by the NSW Food Authority.
Food Handler Training Requirements
Under Food Code Standard 3.2.2A, all food handlers must either:
- Complete a basic food handler course training course, or
- Demonstrate equivalent skills and knowledge in food safety and hygiene.
Food handler training should cover critical areas such as:
- Safe food handling
- Preventing food contamination
- Cleaning and sanitising practices
- Personal hygiene
Units of Competency
Food Safety Supervisors
The nationally recognised units for the health and community sector for all States (excluding NSW and NT) include:
- HLTFSE001 – Follow Basic Food Safety Practices
- HLTFSE005 – Apply and Monitor Food Safety Requirements
- HLTFSE007 – Oversee the Day-to-Day Implementation of Food Safety in the Workplace
NSW and the NT only recognises following units from the retail and hospitality sector.
Retail:
- SIRRFSA001 – Handle Food Safely in a Retail Environment
Hospitality
- SITXFSA005 – Use hygienic practices for food safety
- SITXFSA006 – Participate in safe food handling practices
Food Handlers
A Unit of Competency is not mandatory. Instead, staff should meet the specific requirements outlined in the Food Handler training requirements.
Training Expiry & Renewal
Food Safety Supervisor Training:
Expires 5 years from the issue date.
NSW: Recertification required with an approved NSW Food Authority provider.
Other States: Renewal by retaking the course.
Food Handler Training:
- Food Handler training does not expire.
- It is recommended to refresh every 1-2 years or after an incident.
FOOD HANDLER
Engaging Video Presentation with Subtitles & Multi-Choice Questions
All States
Food Handler Certificate - Care Sector
$49.95
Per enrolment
- Completely Online
- Video-based training
- Enrol and Access 24/7
- Certificate on Completion
FOOD SAFETY SUPERVISOR
Please select the State where you intend to work
NSW
SIRRFSA001
Handle Food Safely in a Retail Environment
$134
Per enrolment
- Nationally Accredited
- Online Training + 3rd Party Report
- Statement of Attainment on Completion
- NSW Food Authority FSS Certificate included
- Bonus: Customer Service Course
All Other States
CLUSTER:
HLTFSE001, HLTFSE005 and HLTFSE007
$99
Per enrolment
- Nationally Accredited
- Online Training + 3rd Party Report
- Statement of Attainment on Completion
- Bonus: Customer Service Course
Why Study With Us?
Bonus Customer Service Course Included Free!
Promoting Customer Service in the Hospitality Industry: Strategies to Create a Positive Dining Experience
This bonus course course provides valuable training in how to create a positive customer experience in a food service workplace and includes a certificate for your portfolio. You will learn:
- How to be polite to customers, and the easy steps we can take to achieve this
- How to listen to a customer, and the impact this has on their experience
- How to be attentive, and respond to the needs of your customer
- The importance of taking time with your customers
- How to express gratitude, and show your appreciation to your customers
- How to express gratitude, and show your appreciation to your customers